Letter post: redirected to e-mail during your holidays

Swiss Post can now redirect all privately addressed mail to the Swiss Post Box. The current solution, which requires users to provide the senders with a fixed alternative address, is only suitable for permanent relocation. The new temporary solution requires a one-time registration that costs CHF 25. From then on, your Swiss Post Box can be activated and deactivated online as required with very little effort. Thanks to this new temporary electronic letterbox, customers can receive their addressed mail anywhere in the world, regardless of location and time.

Costs vary depending on the usage pattern. Swiss Post Box, which enables users to receive and process their mail electronically, regardless of place and time, is now available to the public at large. Customers wishing to use the service for just a few weeks of the year can now benefit from this innovative solution from Swiss Post thanks to a new service. Users of the new Swiss Post Box «Single Easy» solution can entrust Swiss Post with filtering all their personally addressed mail in advance and digitizing it at the Swiss Post scanning centre.

The resulting scanned documents are then forwarded to the customers’ personalized electronic letterboxes. From here, recipients can access the images of the envelopes and issue further instructions. They can choose whether to open the envelopes and have the content scanned in, or whether to have the letter sent to them in physical form, or even have it destroyed.

Read your mail on holiday at attractive prices
Customers who wish to make use of this service simply need to complete a one-time registration. They will then have the option of receiving their mail electronically during a specific timeframe determined by them. All they have to do is fill out a temporary forwarding order at www.swisspostbox.ch. This new, flexible solution is particularly well suited to customers who are away from home for a few weeks of the year but who still wish to read and process their mail in a timely fashion. The new «Single Easy» solution is the electronic equivalent of the physical forwarding order.

Even the costs are comparable. This new service allows Swiss Post to offer its customers a further option. While physical forwarding orders to foreign destinations are not currently part of the Swiss Post offering, Swiss Post can forward physical mail quickly and easily online via Swiss Post Box, thus making it available to customers anywhere in the world. The Swiss Post Box «Single Easy» solution does not incur any fixed monthly costs. Customers are only charged once their mail arrives, based on their usage pattern.

Existing service remains for fixed alternative address
The existing Swiss Post Box service will continue to be offered. This means that users will still have the option of setting up a permanent alternative address. Items addressed by the sender to this alternative address are delivered automatically to the respective Swiss Post Box.

This service is ideal for frequent travellers who have no fixed address. The demand is high. Several thousand customers – particularly business customers – rely on an alternative address to access their letter post on a permanent basis from around the world, at all times of the day and night. Swiss Post is continuing to expand its offering, bridging the gap between physical and digital mail in the interests of its customers.


Medienkontakt:
Die Schweizerische Post Mediensprecherin Nathalie Salamin Telefon: 058 338 13 07 Fax: 058 667 31 72 presse@post.ch www.post.ch

--- END press release Letter post: redirected to e-mail during your holidays ---

  Die Schweizerische Post AG (company entry)