Sunrise Business and PHOENIQS: Switzerland gets its own enterprise AI

Various market surveys show that up to three quarters of SMEs use AI. However, concerns about data protection, compliance reasons and the question of specific use cases remain the biggest obstacles to wider usage and integration of AI in company processes.

«Together with our partner PHOENIQS, we’re offering AI that is as powerful as the AI from the global providers. But our AI is fully under Swiss control. No data will be sent abroad. This is why the Sunrise Business Assistant is suitable for every company, even those that place the highest demands on data security, data protection and compliance with strict regulatory requirements. We’re thus taking a crucial next step on our journey from being a telecoms provider to becoming the established ICT and AI partner for companies,» emphasises André Krause, CEO of Sunrise.

«Fully sovereign AI is important and is one aspect. But it’s just as important for the AI solution to be cleverly configured to provide companies with maximum benefits when it comes to productivity, efficiency and automation. With the Sunrise Business AI Assistant, we’ve deliberately focused on this. Thanks to preconfigured agents, the connection to business applications, automation of workflows and intelligent support functions, this AI caters for both simple and complex business needs,» emphasises Thomas Taroni, co-founder and Executive Chairman of PHOENIQS.

Swiss AI for productivity, efficiency, security and data sovereignty

The Sunrise Business AI Assistant enables rapid deployment along key business processes. It supports controlled access to company knowledge, offers data and document analysis, intelligent search and support functions, automation of tasks and workflows. The multi-model architecture enables various models to be used and reduces dependency on a single, global provider.

Companies benefit from being able to start using artificial intelligence quickly with an all-in-one Swiss AI solution. All the key aspects – from infrastructure, development and data processing to operation and hosting (known as «full stack») – are delivered in Switzerland. Customer data, uploaded documents and workspace content will not be used to train AI models. As all AI components are subject to Swiss law, the solution is particularly suitable for companies that have increased requirements for data protection, compliance and data sovereignty.

If required, an AI Success Manager will also help companies identify use cases, introduce the solution and embed it in their daily work. The Sunrise Business AI Assistant is now available as a standalone offer or as an additional option with the SME SecureConnect solution.

New connectivity solution with integrated cybersecurity

With SME SecureConnect, Sunrise Business is adding an integrated connectivity and security solution to its SME portfolio. It combines powerful Internet connections, modern cloud calling and integrated cybersecurity protection. The cybersecurity protection includes DNS protection, Firewall as a Service and web filtering as standard to reduce the growing level of cyber risks in day-to-day business. This gives companies a secure, scalable foundation for their digital infrastructure without needing to coordinate different providers and individual solutions themselves. By combining the different services in one plug-and-work offer, Sunrise Business is significantly reducing the level of complexity and administrative burden for SMEs.

Companies benefit from technology and sales partnerships

Over the past two years, Sunrise Business has deliberately focused on expanding its offer beyond traditional connectivity and launched a number of ICT solutions plus dedicated SME solutions. To do this, it has expanded or entered into new partnerships with technology and solution partners such as Accenture, Anapaya, AWS, Cisco, Google and Microsoft and with sales and integration partners such as swisspro AG and Gesamtwerk AG. In the last twelve months alone, Sunrise has integrated more than 100 new partners into its B2B ecosystem.

SMEs in particular really benefit from these partnerships. Many SMEs do not have the necessary IT departments or security or AI specialists. At the same time, the requirements for data security, cyber resilience and digital productivity are increasing constantly. Just like the expanded partner ecosystem, telecoms and ICT solutions that reduce complexity for SMEs but at the same time offer state-of-the-art technologies are an important key to the success of Sunrise Business as a driver of growth.

In total, more than 140,000 businesses rely on powerful telecoms and ICT solutions from Sunrise Business.

You will find all the details about the new offers at the Sunrise Business website

Sunrise
Media Relations
media@sunrise.net
0800 333 000